Frequently Asked Questions
The District calculates your sewer service fee using the water meter readings it receives from the Denver Water Department for your account. If your average annual water usage is more than the District’s base annual water usage level, you will be charged an additional fee for the gallons of water you used above the base. For additional information on the District’s current service fee rates, refer to the District’s Newsletter or its Service Fees Schedule.
The District bills its customers annually in February. For additional information see Billing Information.
A $250 underdrain variance fee has been charged to your account if your home has a sump pump, but you have not submitted the proper paperwork for an underdrain variance to the District. If you feel that the District’s records are inaccurate, please contact the District Engineer’s office at (303) 586-5800 immediately.
Yes you can. Please refer to our Billing Information section for instructions on how to do so.
It depends on your agreement with your landlord. If you are responsible for paying our bill, please see New Customers.
Do I need a variance if it isn’t? Refer to Underdrain Variance.